Frequently Asked Question

Frequently Asked Questions About Septic Services
How often should I pump my septic tank ?

Most households should pump their septic tank every 3–5 years. The exact frequency depends on household size, tank capacity, and water usage habits.

Look out for:

Slow drains or gurgling pipes
Sewage odors inside or outside
Wet or soggy spots in the yard
Backups in sinks, showers, or toilets

Routine pumping prevents costly repairs, avoids sewage backups, and extends the life of your septic system. It also protects your property’s value and the local environment.

A wet bypass occurs when untreated or partially treated wastewater is diverted around part of a treatment process, typically during heavy rainfall or extreme flow conditions, to prevent system overload or damage.

They are usually triggered by:

Excessive stormwater entering the sewer system

Equipment malfunctions or power failures

Maintenance or emergency repairs

System capacity being exceeded

Most facilities use oil-water separators, sediment traps, and holding tanks to remove harmful contaminants before water is released or recycled.

A septic inspection is a detailed evaluation of your entire septic system, including the tank, pipes, drain field, and overall function, to ensure everything is working properly and safely.

They help:

Detect problems early before they become costly repairs
Extend the life of your system
Protect your property value and the environment
Provide assurance during home purchases or sales

What is a grease trap and why do I need one?

A grease trap is a device that captures fats, oils, and grease (FOG) before they enter the sewer system. It helps prevent blockages, protects municipal infrastructure, and keeps your business compliant with local regulations.

Most food service establishments in Richmond Hill require cleaning every 1–3 months, depending on usage, trap size, and local by-law requirements.

Hydro jetting is a professional drain and sewer cleaning method that uses high-pressure water streams to blast away grease, roots, scale, and debris from pipes, leaving them clear and fully restored.

 

Snaking breaks up blockages but often leaves residue on the pipe walls. Hydro jetting completely cleans the pipe interior, preventing future clogs and improving long-term flow.

For residential properties, every 1–2 years may be enough. Commercial kitchens or high-usage systems may require quarterly or semi-annual service.

The right system depends on soil conditions, property size, groundwater levels, and local regulations. Our team conducts a professional assessment to recommend the best solution.

 

On average, installation takes 1–2 weeks, depending on system complexity, permits, and weather conditions.

 

Slow drains or frequent backups
Gurgling sounds in plumbing
Sewage odors indoors or outdoors
Wet, soggy, or unusually green patches near the drain field
Sewage pooling on the ground surface

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